| classification：USB |
| Question： |
1. Why USB flash can't be started to plug in the computer ? |
| Answer： |
Please confirm whether the operating system close autorun option or not. |
| Question： |
2. Do I need to format USB flash before installing Snowy OWL USBAV software ? |
| Answer： |
No, you don’t need. |
| Question： |
3. How long is the term of updating? |
| Answer： |
Snowy OWL USBAV supplies the following terms of updating. For example: 30 days, 90 days, 365 days |
| Question： |
4. What kinds of differences are between those terms of updating? |
| Answer： |
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| Question： |
5. What kind of advantage does Snowy OWL USBAV contain? |
| Answer： |
Snowy OWL USBAV is easy use, fast detection, and well write-protecting. Snowy OWL USBAV only protects the USB flash. |
| Question： |
6. Can I install Snowy OWL USBAV software to any USB flash? |
| Answer： |
Yes, you can install trial version to any USB flash, but we don’t promise to install successfully. |
| Question： |
7. How do I use Snowy OWL USBAV when the operating system doesn’t supply autorun? |
| Answer： |
Please double click “StartAV.exe” icon. |
| Question： |
8. Why can’t I copy or delete files to USB flash after I installing successfully? |
| Answer： |
After installing Snowy OWL USBAV, your USB flash is write-protected. So you should double click “StartAV.exe” icon while plugging USB flash.
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| Question： |
9. Can I find another divided CD-ROM partition after installing Snowy OWL USBAV software? |
| Answer： |
No, you can’t find any CD-ROM partition. Snowy OWL USBAV supplies the read-only, write-protecting and Anti-Virus function but without wasting any USB SPACE on CD-ROM partition.
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| Question： |
10. Why is the installation failed? |
| Answer： |
Please wait till the operating system to finished reading your USB flash, and then you install Snowy OWLUSBAV software.
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| Question： |
11.Can I install Snowy OWL USBAV in many USB flashes at the same time? |
| Answer： |
No, you can’t. But You can install one by one USB flash. |
| Question： |
12. Can I plug many USB flashes installed Snowy OWL USBAV at the same time? |
| Answer： |
Yes, you can. |
| Question： |
13. Can I register with the internet network? |
| Answer： |
Yes, you can. |
| Question： |
14. How do I restore USBAV after I format my USB flash? |
| Answer： |
Please plug your USB flash to PC and install again without inputing the serial number. |
| Question： |
15. Can I pay by credit card to extend the term of the updating service at the expiration? |
| Answer： |
Yes, you can. It can extend one year. |
| Question： |
16. How do I extend the expired date? |
| Answer： |
You can extend the updating service by the following windows.
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| Question： |
17. How do I extend the expired date before the expiration? |
| Answer： |
Please double click “OLRegi.exe” in “USBAVOWL” folder of USB flash.
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| Question： |
18. What can I do if “StartAV.exe” and “autorun.inf” not found? |
| Answer： |
You can copy “StartAV.exe” and “autorun.inf” form “USBAVOWL” folder of USB flash
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How to test the effect of Snowy OWL USBAV:
The obvious advantage of Snowy OWL USBAV is the write-protecting function.
Example 1. Demo write-protecting function:
Right-click the "USBAV" icon using the mouse, select the option to safety off.
After USBAV icon is closed, you can copy a file or virus file to USB flash.
After copying Files, system will show the following window:
So the write-protecting function prevents viruses from your USB flash.
Example 2. Demo detecting virus function:
You can copy virus files to USB flash.
Virus files are detected when USBAV icon becomes exclamation mark. That’s why you need Snowy OWL USBAV.
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